Houston Financial Empowerment Center
About Our Program
The Financial Empowerment Centers (FECs) provide one-to-one, professional financial counseling to Houstonians at no cost to residents. An initiative of the Mayor’s Office of Complete Communities and with support from the national nonprofit organizations, Cities for Financial Empowerment Fund and Regions Bank.
Counselors can help you:
- Manage your money
- Paydown debt
- Increase savings
- Establish and build credit
- Access safe and affordable mainstream banking products
- Make an Appointment with one of our counselors
All services are always free and available to all residents regardless of income. Counseling assistance is available in both English and Spanish. The HFEC is operating while following the Centers for Disease Control and Prevention social distancing and telecommuting guidelines.
The three FECs are strategically located in three of the 10 areas Mayor Turner designated as Complete Communities – Acres Home Multi-Service, 6719 W. Montgomery Rd. 77091, Magnolia Park-Manchester Multi-Service Center, 7037 Capitol St. 77011, and Sunnyside Multi-Service Center, 9314 Cullen Blvd. 77051 – to ensure equitable access throughout the City, especially for low- and moderate-income families.
The FECs are staffed by professionally-trained financial counselors who will help individuals and families to better manage their finances. At the core of the FEC model is the integration of light case management into other social services, such as housing and foreclosure prevention, workforce development, prisoner reentry, benefits access, domestic violence services, and more.
Certified Financial Counselors are available for personalized guidance and can help you deal with a wide range of personal financial issues.
FEC Public Service Announcement - English
First piloted in New York City under Mayor Michael R. Bloomberg in 2008, FECs across the country have worked with over 99,000 clients, helping them reduce individual debt by over $137 million, and increasing their families’ savings by close to $19 million. Houston is one of over two dozen local governments who launched a local FEC initiative.
Financial counseling is available to community residents. The FEC program receives client referrals from community partners.
Due to COVID-19, the Houston Financial Empowerment Centers (HFEC) are currently not meeting in-person; however the HFECs know that supporting residents in managing their finances is a critical part of dealing with the impacts of COVID-19. As a part of the City of Houston’s emergency response efforts, the HFEC Financial Empowerment Centers (FEC) are offering professional remote financial counseling sessions to all residents as a free public service.
FEC Public Service Announcement - Spanish