Our Team

Our Team

The Complete Communities Team
The Complete Communities Initiative is a collaborative effort involving residents, community stakeholders, and all City of Houston Departments and Divisions with City leadership from the Mayor’s office of Complete Communities, the Planning and Development Department, the Department of Neighborhoods and the Chief Resilience Officer.

The Mayor’s Office of Complete Communities
The Mayor’s Office of Complete Communities (MOCC) promotes and facilitates implementation of innovative community-identified projects and programs that address needs and improve access to services for residents and businesses in the Complete Communities. Launched in April 2017 as a citywide initiative to revitalize Houston’s most under-resourced Neighborhoods, the mission of Complete Communities is to create a more equitable and prosperous city for all Houstonians by working with local stakeholders and cross-sector partners to improve designated neighborhoods.

The MOCC Team: 

Shannon Buggs - Director
Shannon Buggs, an experienced communicator and administrator, is the first director of the Mayor’s Office of Complete Communities. In this role, Buggs develops strong collaborative relationships with neighborhood residents, City of Houston departments, other government agencies and officials, private donors, and non-profit organizations to fulfill the Complete Communities Action Plans. Mayor Sylvester Turner launched the Complete Communities initiative to demonstrate how public, private and non-profit partners can revive neighborhoods with the guidance of their residents. The Complete Communities division ensures that projects identified through a public engagement process are implemented, funded and managed efficiently.

Buggs previously worked as director of community and public relations at The Woman's Hospital of Texas, director of communication for the University of Houston’s College of Liberal Arts & Social Sciences, and business columnist and reporter for the Houston Chronicle. She also served as the founding executive director of Culture Source, Inc. (formerly CultureWorks Greater Houston), a fiscal sponsorship and management consulting nonprofit. A Houston native, Buggs is a longtime supporter of the city’s nonprofit sector and has held volunteer leadership positions with the Harvey Arts Recovery Fund, Houston Arts Alliance, Writers in the Schools and other arts and public service organizations. She is a senior fellow of the American Leadership Forum and an alumna and former trustee of Episcopal High School in Bellaire. Buggs earned a Bachelor of Arts degree in English and American Literature from Harvard University, a Master of Science degree in journalism from Northwestern University, and a certificate in financial planning from the University of Houston.

Contact Us

Our Supporting Departments

Planning And Development Department / Community And Regional Planning Division Staff

Organizes and leads comprehensive planning conversations and workshops to undertake community-level and neighborhood-specific improvements and programming.
Convenes Neighborhood Support Team meetings during and after the planning process to continue civic engagement in each Complete Community.
Implements Action Plan projects and programs related to planning and development in the Complete Communities
Communicates about the Complete Communities Initiative through the Complete Communities newsletter, web site and social media, as well as other communication tools.


Margaret Wallace Brown, Department Director
Jennifer Ostlind, Assistant Director
Lynn Henson, Division Manager

Community and Regional Planning Division Staff

­Abraham Zorrilla  Planner for Second Ward and Magnolia Park-Manchester
Lindsey Williams Planner for Sunnyside and Acres Home
Tonya Sawyer  Planner for Gulfton and Fort Bend Houston
­Bennie Chambers  Planner for Alief-Westwood
Davonte Caldwell Planner for Near Northside and Kashmere Gardens

Learn more about the Planning & Development Department

Department Of Neighborhoods

Participates in ongoing civic engagement efforts, including Neighborhood Support Team meetings, Super Neighborhood meetings and community-led collaborations.
Builds relationships with residents and civic leaders to help sustain civic engagement and respond directly to residents’ concerns
Coordinates with City departments to follow up on service requests.
Supports and promotes neighborhood revitalization efforts through community outreach activities.

TaKasha Francis, Department Director
Landon Taylor, Assistant Director
Rhonda Sauter, Mayor’s Assistance Office Division Manager

Learn more about the Planning & Development Department

Mayor's Assistance Office
Carl Davis, MAO Liaison Central (Third Ward)
Kelli Bradford, MAO Liaison North (Kashmere Gardens)
Anita Ivery, MAO Liaison Northwest (Acres Home)
Angela Solis, MAO Liaison South (Sunnyside & Fort Bend Houston)
Veronica Hernandez, MAO Liaison South (Alief –Westwood & Gulfton)
Rhonda Sauter, MAO Liaison Main Office (Second Ward & Near Northside)

Mayor's Office Of Resilience

Provides a multi-scale resilience framework to help guide planning, ongoing civic engagement, and Action Plan implementation strategies.
Assists with facilitating comprehensive planning conversations and workshops to undertake community-level and neighborhood-specific improvements and programming.


Priya Zachariah, Chief Resilience and Sustainability Officer

Learn more about the Mayor's Office of Resilience

Program Management Sponsors
Enbridge - CopyGHP